Mental Health and Wellbeing

Local Mental Health Support


For You


York Mind

Contact details:

Highcliffe House,

Highcliffe Court,

YO30 6BP

01904 643364


NHS Talking Therapies / IAPT (Improving Access to Psychological Therapies)

Offers a range of treatments for people experiencing common mental health problems including depression, anxiety and stress. You can refer yourself to this service or ask your GP to refer you.

01904 556840


York Women’s Counselling Counselling service run by women, for women.

Free for some, reduced cost for others.

01904 652706


1-2-1 Counselling Offers up to six free counselling sessions (or pay by donation if you can).

07587 155678


Serendipity Counselling

A city centre counselling practice offering a responsive service. They offer various services, from individual counselling to family counselling as well as working with young people.

01904 948565


Anxiety UK Help and support those affected by anxiety, stress and anxiety-based depression. They have an expert team of medical advisors who offer support. #

Helpline: 0344 477 5774

Text support: 07537 416905


Bipolar UK

Offer a range of services for people and families affected by Bipolar, including peer support groups.


For Your Child

York CAMHS (Child and Adolescent Mental Health Service)

When a child or young person’s mental health begins to negatively impact their everyday life, the CAMHS team can support, help and advise.

Orca House,

Link Road Court,



YO10 3JB

01904 420950


The Retreat

Therapeutic support for children and young people experiencing a range of difficulties. See website for prices.

01904 412551



A free, private and confidential service where you children can talk about anything.

Helpline: 0800 1111 1-2-1

web chat:



A website full of information and advice for children, young people and families in York.

Young Persons phone line: 01904 555400

Monday – Friday 10am–4pm

TEXT ONLY number: 07786 202241



Helps young people in York, aged 16-25 who are facing homelessness.

0330 056 2259


Young Minds

Offering mental health support to young people and their families. Resources available on the website.

Text YM to 85258  Open 24/7

Parents Free Helpline: 0808 802 5544

Monday to Friday 9:30am – 4pm


The Mix Support service for young people aged up to 25 years old.

Help you take on any challenge you’re facing, from mental health to money, homelessness to finding a job.

24/7 text helpline: Text THEMIX to 85258

Helpline: 0808 808 4994 4pm – 11pm

Monday to Saturday


York Mind offer a range of services for young people who may be experiencing difficulties with their emotional wellbeing and mental health

Young men’s groups for ages 11-16

Mentoring service for 8-13 years olds

Counselling service from 12-25 years old

Young men’s groups:



Status of service: how-we-help/young-peoples-service

Yormind & Chat Chit

The website Yormind and the podcast Chat Chit were created specifically so that young people and those who support them know where and how to access mental health support in York.



Mental Health Crisis Line – York (TEWV)

A free phone line, open 24 hours a day, 7 days a week. For all ages, offering support for anyone in a mental health emergency.

0800 051 6171



A free phone line, open 24 hours a day, 7 days a week.

Offering support for anyone experiencing emotional distress.

116 123 Free or 0330 094 5717 Local call charges apply


Shout Crisis text line

Provides mental health support for people experiencing a personal crisis. For all ages.

Text Shout to: 85258


The Haven

Out of hours mental health support in a nonclinical environment, virtual support via video call and 24/7 helpline. For anyone aged 16 or over.

Walk in: The Haven @ Clarence Street, YO31 7EW Monday to Friday 6pm-10pm and Weekends 2pm-10pm.

07483 141 310


Papyrus – Prevention of Young Suicide Provides support, practical advice and information to people up to the age of 35 who are worried about themselves, or to anyone who is worried about a young person.

0800 068 4141

HOPELineUK Open 9am–midnight, every day Text: 07860 039967


CALM (Campaign Against Living Miserably)

For people who are down or have hit a wall for any reason, and need to talk or find information and support.

0800 58 58 58 Free 5pm-midnight every day Webchat:



A national out-of-hours mental health helpline offering specialist emotional support, guidance and information to anyone affected by mental illness, including family, friends and carers.

Helpline: 0300 304 7000 4pm-10pm every day


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